Are you aware of the impact the weakening dollar is making in your business? 

Just about all of us use and/or sell overseas products in our daily business operations.  Because of the weakening US dollar, these overseas products may be costing us more than we realize.  For many business owners, the weak dollar has the potential to destroy profit margins and cripple their ability to operate.

What to do...what to do...

What can you do to help ensure the weak dollar doesn't weaken your business?  Plan. 

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You know how it goes. You need someone to fill a temporary position but you may only need them short-term...how do you fill that temporary gap?!

This growth step is a stressful, tricky one for most companies. I repeatedly see good business owners stumble here.

While many options exist, there’s one that can be a true win-win. Are you ready for this?

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In years past, if someone wanted to remodel their kitchen, all they needed was a home equity loan and a contractor. This process became so easy that many people planned their projects, hired their contractors, and began work before getting the funding to pay for everything.

Because of today’s tight lending rules, this doesn’t work anymore. This may seem like common sense to you, the contractor, but is it common sense to your customer?

As I visit with contractors and their subs, I learn that chances are, it’s not.

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Earlier this year, I wrote about the expected change in buying behavior. The predicted consumer behavior has indeed become a reality, causing many local companies grief. Fortunately, the consumer spending trends seem to be simply causing a lengthened sales cycle, not a decision not to purchase at all.

So…what’s the hold up?

The cause of a lengthening sales cycle is fundamentally found in a company’s inability to meet the consumer’s needs/perceived needs. As news media presents story after story of foreclosures and stock market instability, your buyers need to be reassured that hiring you is right decision.

What to do…

In most situations, you already have the ability to meet the needs of your customer. My guess is, if you’re getting resistance from your buyers, you simply have not changed your approach.

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Korey Korfiatis & Ben Griner, Legworkblog partners present: -
“Creating a Culture of Customer Service Excellence”

In today’s world of complex communications from instant messaging to online shopping, focusing on customer service may seem a bit antiquated. If you’re a small service or retail business, competing for customer's attention is extremely challenging. Your best option to succeed is to develop a culture of customer service excellence.

What to expect

In this seminar series we will give you the tools and teach you the techniques to sell, service, and retain loyal customers so you are able to successfully compete in today’s “need it now” society. In addition to the two full days of training, our experienced team of consultants will visit your business to help you implement and empower your sales and customer service team. Your team will be trained on how to effectively cultivate relationships and improve sales leaving you with a foundation that is built for success.

When: May 28th & 29th (Plus on-site employee training)
Time: 9 a.m. - 5 p.m.
Where: Chateau Faire Le Pont Winery
Fee: $1500* (Mention that you're a Legworkblog reader and receive a $100 discount)
* Continental breakfast and lunch provided. Fee includes up to three seminar participants

Click HERE to reserve your space today!